Q. What form of payment do we accept at VWCom ?
A. We accept Visa, Mastercard, American Express, Discover checks, and Money orders. We bill your credit card every 3 months with our recurring billing system. You will receive an e-mail telling you that you card will be charged, and the amount of the charge.

Q. Does VWCom offer dial-up service ?
A. No, we only provide space for hosting web pages.

Q. Can I upgrade from one account to another ?
A. Yes, you can upgrade at any time for free.

Q. Does VWCom handle the domain registration or transfer ?
A. Yes. We will contact the InterNIC once your account is activated to request either a new domain name registration or a transfer of your domain to our server. If you are transferring a domain name, we will fill out the necessary form and have it e-mailed to you. You then only need to forward the form to InterNIC

Q. Are there restrictions on the content of my web pages ?
A. There is no adult, obscene, warez or hate material allowed on the space you purchase from Virtual Web Communications. You may not use your account for mass mailings (mail bombings) or any other types of activities which violate generally accepted Internet guidelines.

Q. Can I resell my own space?
A. Yes, If you bought a Virtual domain you can resell your own space as a Non-Virtual space. If you want you can also purchase extra FTP access accounts for an additional $10.00 per month.

Q. Can I use my space for commercial use?
A. Yes, you can use your space for commercial use.

Q. How hard is it to transfer my Domain name to your server and what does it cost?
A. Its free, and all you have to do is send us an e-mail telling us of your desire to transfer and we will do the rest. You will be sent a form already filled out that you forward to InterNIC completing the process. Your domain will be switched to the new server in a few days, then you inform you old service that you have switched. (All without any down time)

Q. If I become a reseller, how do I get paid?
A. Each time you sell space you will get $25.00 in either a check or you can get a credit towards you service in the next billing cycle.


 

 
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